Fuse Law Pty Ltd ACN 671 552 686 as trustee for Fuse Law Business Trust ABN 70 631 160 493 (Fuse Law, we, us) respects your privacy. This policy explains how we collect, hold, use and disclose personal information, and how you can access or correct it. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
The personal information we collect depends on how you deal with us. It may include:
- your name, email address, phone number, business name and role
- information you give us about your enquiry or legal matter
- identification and verification information we are required to collect by law, including under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth)
- billing and payment details
- information about other people involved in your matter, such as other parties, employees or witnesses
- technical information when you visit our website, such as your IP address, browser type and the pages you view, which our hosting provider records automatically.
Some information you give us may be sensitive information, such as health information in an employment matter. We only collect sensitive information with your consent or where the law allows it.
How we collect it
We collect personal information directly from you when you contact us, complete our website enquiry form, engage us or communicate with us. We may also collect it from third parties, such as other parties to a matter and their advisers, public registers, courts and tribunals, and identity verification services. If we receive personal information we didn’t ask for, we will deal with it as the Australian Privacy Principles require.
Why we collect it
We collect, hold, use and disclose personal information to:
- respond to enquiries and decide whether we can act for you, including checking for conflicts of interest
- provide legal services and manage our client relationships
- verify identity and meet our legal and regulatory obligations, including our obligations under anti-money laundering and counter-terrorism financing laws
- bill for our services and manage our practice
- send you information we think may interest you, if you have agreed to receive it. You can opt out at any time.
If you don’t give us the information we ask for, we may not be able to respond to your enquiry or act for you.
Who we disclose it to
We may disclose personal information to:
- other parties to your matter and their lawyers, barristers, experts and other advisers we engage on your behalf
- courts, tribunals and regulators
- service providers who support our practice, such as IT, hosting, document management, accounting and identity verification providers
- government agencies, including AUSTRAC, where we are required or authorised by law to do so
- anyone else you authorise us to disclose it to.
We do not sell personal information.
Overseas disclosure
Some of our service providers store or process information outside Australia. In particular:
- Website enquiry form. Messages sent through our website form are processed by Formspree, which stores them in the United States.
- Website hosting. Our website is hosted by Vercel, which may process technical information about visits in the United States and other countries where it operates.
- Email. Our email is provided by Microsoft 365. Microsoft stores our data in Australia, but some data may be processed in other countries where Microsoft operates.
We take reasonable steps to ensure overseas recipients handle personal information consistently with the Australian Privacy Principles.
Our website
Our website does not use cookies for advertising or to track you across other sites. If we add analytics in the future, we will update this policy. Please don’t include confidential details in our enquiry form. We’ll ask for what we need once we’ve confirmed we can help.
Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. We keep client information confidential in accordance with our professional obligations. Our client files are held in a practice management system that stores data in Australia. When we no longer need personal information, and are not required to keep it by law or our professional obligations, we take reasonable steps to destroy or de-identify it.
Access and correction
You can ask for access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable time. In some cases the law, including legal professional privilege and our duties of confidentiality to other clients, may prevent us from giving access. If so, we will tell you why.
Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you’re not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at www.oaic.gov.au or on 1300 363 992.
Contact us
Privacy Officer, Fuse Law
3/240 Pakington Street, Geelong West VIC 3218
info@fuselaw.com.au
+61 3 5221 8414
We may update this policy from time to time. The current version is always on our website.